The OmbudService for Life and Health Insurance (OLHI) is a free, fast, independent, and impartial alternative dispute resolution public service for Canadian life and health insurance consumers.
OLHI provides accurate and accessible information about life and health insurance concerns.
This includes guiding consumers through the complaints process, answering their questions, and helping them find lost policies or policies of deceased loved ones.
A hub for Albertans to become more confident to engage in personal, financial, legal and health planning – those many processes that comprise advance care planning.
Get mental health support across Canada for kids, teens and young adults. Also serving 2SLGBTQIA+ youth. Available 24 hours a day.
Call 1-800-668-6868
tel:1-800-668-6868
Text CONNECT to 686868
Chat online https://kidshelpphone.ca/urgent-help
The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week.
Telephone support is available in English, French, Cree, Ojibway, and Inuktitut. Online Chat services are only available in English and French.
Free Domestic Violence resource that CPLEA offers that are available in either Print or as a Download.
These resources provide general legal information to those dealing with Domestic Violence in Alberta. These material do NOT provide legal advice!
Search for actions in Civil, Family, Divorce, Bankruptcy, Apeals, Surroget – Estate and Surrogate – Represented Adult. Use this online form to request a search of civil actions in Alberta Court of King’s Bench, or to request a search of a specific action either by party name or by court action/ file number.
The Alberta Securities Commission is the regulatory agency responsible for administering the province’s securities laws. This page provides information on how to file a complaint. ASC use complaints filed by the public as well as other means to identify potential breaches of securities laws, and take enforcement action including investigating and prosecuting either administratively or quasi-criminally, as appropriate, to protect investors and the integrity of Alberta’s capital market.
Judicial Dispute Resolution (JDR) is a confidential pre-trial settlement conference led by a Justice of the Court of King’s Bench. The objective of a JDR is to resolve the dispute so a trial will be either unnecessary, or at most limited to those issues on which the parties do not agree.
This Glossary of Parliamentary Procedure is produced by Procedural Services of the House of Commons for the information of the general public.
A guide to the rights of Albertans who are experiencing homelessness. Topics covered include: Charter Rights, The Police, Security Guards, Panhandling , Loitering, Camping on Private Property, Camping on Public Property, Voting, Using a Washroom and more. Thie guide also provides links to WHO CAN I CALL FOR MORE HELP OR INFORMATION?
A guide prepared by Student Legal Services at the University of Alberta. It is a resource that provides information on social welfare programs available to Albertans.
This project assists self-represented litigants with their civil claims in Calgary’s Queen’s Bench Masters and Justice Chambers. The project includes a “storefront” afternoon shift where self-represented litigants and get summary legal information regarding civil matters in the follow areas of law: civil, bankruptcy, real estate, and court procedure. Hours of operation are Tuesday, Wednesday, and Thursday morning and afternoon.
The Lloydminster Legal Clinic is run out of the Red Deer Central Alberta Community Legal Clinic offices They service all of Central Alberta as well as Medicine Hat, Fort McMurray and Lloydminster with the assistance of our partner agencies. For more information and to see if you qualify for an appointment with a lawyer please call 587-789-0727
The Community Legal Clinic – Medicine Hat provides free legal information and advice to low to moderate income people who have a legal issue but do not qualify for Legal Aid.
You can call them for help with any of the following legal issues:
*Please note, they do not provide representation in court. Refer to their Programs and Services or contact their office at 403-712-1021 for more information.
The Edmonton Community Legal Centre is a non profit organization that offers free legal information, advice and representation for people living with low income in the Edmonton area. The Centre helps individuals and families who have legal problems in the following areas: Landlord and Tenant; Employment/ Wrongful Dismissal; Small Claims; Income Support Advocacy; Human Rights; Debt; Immigration. The Centre is also part of the PBLA Civil Claims Duty Counsel project out of the Provincial Court.
This information is written for new and long-term Calgarians, homeowners or tenants looking for more information about their responsibilities within their neighbourhood. It is a quick reference to help you get started. See also: the Good Neighbour Practices Reference Guide which is an overview of municipal bylaws governing neighbourhood issues.
How to resolve a complaint, options for settling your insurance claim, industry conduct complaints and insurance industry information.
The WRC helps Alberta workers through advocacy, a Casework Program, and Public Legal Education. If you need help with an employment issue, the WRC is ready to help.
This blog post clarifies the current law in terms of the human rights of residential tenants in Alberta, identifies concerns about a lack of effective protection of tenants’ human rights at the Residential Tenancy Dispute Resolution Service, and suggests that lawyers and advocates working in this area should ask questions to determine if discrimination is occurring and, if so, make their clients aware of their rights and how they can protect them.
This booklet provides information on the rules and regulations enacted by cities and provincial law with regard to tickets and fines.
In Alberta if you feel you weren’t treated fairly during the criminal justice process, you can send a complaint to any of the organizations involved. Visit this Alberta Justice page to find contact information for filing complaints with provincial and federal services.about a specific organization.
Part of the Alberta Court Services is access to the Alberta Law Libraries. The primary mission of Alberta Law Libraries is to facilitate access to legal information for the Alberta community, including its judiciary, lawyers, citizens, libraries and government agencies. Alberta Law Libraries (ALL) were formed in 2009 when Alberta Court Libraries and Alberta Law Society Libraries were amalgamated. ALL has served the legal community in Alberta since 1885 and use of our collections is free to all who visit our libraries.
The Provincial Court Court Criminal Clerks are able to assist in providing information for Provincial Court Criminal matters regarding jfudicial procedures, court appearance, trial dates, adkournments, outstanding warrants, summonses, subpeonas, witness fees, and payment of fines. They do not provide legal advice or handle traffic matters.
Do you need help with a civil matter in Provincial Court? Civil Claims Duty Counsel can provide help with: summary legal advice, procedural information, help with trials, mortions and other appearances, an help completing forms. The service is available at the Edmonton Law Courts Building. Please note: This program does not assist with family or criminal law matters.
Do you need help with a civil matter in Provincial Court? Volunteer lawyers can provide legal advice, information on court procedures, help preparing for trials, motions and other appearances, including help completing forms. This service is available at the Calgary Courts Centre. Assistance is provided on a first-come, first-served basis. The program does not assist with: family, criminal or corporate law matters, matters in Court of Queen’s Bench or other Appeal Courts, and pre-trial conferences and mediations.
Do you need help in Masters or Justice Chambers? The program offers a free legal advice clinic on Tuesday and Thursday afternoons for bankruptcy, foreclosure, other civil matters, as well as preparing for court. Help is available on Tuesday and Thursday mornings for applications, bankruptcy matters, motions and other appearances. Please note: This Program does not assist with: family, criminal or corporate law matters, matters in Provincial Court or other Appeal Courts, and pre-trial conferences and mediations.
Eastside Community Mental Health Services (ECMHS) offers immediate, no-cost, mental health support from an integrated, ethnocultural team.
Free tax clinics are generally offered between March and April across Canada; some are even open year-round. Find a tax preparation clinic in your area. Do you need help with your tax return? If you have a modest income and a simple tax situation, volunteers at a free tax clinic may be able to complete your tax return for you.
This resource, Support Services for Albertans, is a comprehensive, but not exhaustive, list of organizations across the province that provide a multitude of services that compliment the support Legal Aid Alberta is able to provide. The resource mainly focuses on organizations offering legal supports to residents, but also provides information about organizations that provide social supports for some of the most vulnerable members of our communities. This includes, but is not limited to, women in abusive relationships, Indigenous Albertans, youth, and the homeless.
When you are going to court, there are some procedures and protocols that you need to follow. You will find information here on court etiquette, court procedures, and appeals and transcripts.
On this site you will find information about Alberta’s Health Advocate and Mental Health Patient Advocate. The Advocates provide education about the Alberta Health Charter and patients’ rights set out in the Mental Health Act, and connect people with health and mental health services, programs and resources. The Advocates listen to any concerns or complaints about health care experiences which may result in an investigation or a referral to the appropriate complaint resolution process.
The Sheldon Kennedy Child Advocacy Centre (SKCAC) is a non-profit organization that, together with their partners, takes a leadership role to advance the way our country understands and addresses child abuse. They work with their partner organizations to provide wrap-around services to assess, investigate, intervene, and support survivors of child abuse while bringing offenders to justice.
This webpage on the Provincial Court of Alberta website provides information on alternative to going to court (mediation, and dispute resolution services), where to get help, and what you need to know when going to court.
The main functions of the Alberta Office of the Seniors Advocate are to provide resolution support to senior Albertans and their families. They provide information and links to government and/or community programs and services. The Office also provides policy advice and makes recommendations to the Government of Alberta to improve senior services and programs.
If you’re not satisfied with the services or policies of a municipal or First Nations police service, or the conduct of a police officer, the Police Act gives you the right to complain about it. This page also provides information on how to file a complaint against RCMP, Sheriff, Peace Officer, or First Nations Police Officer.
This kit has been designed for landlords, property managers and anyone else who works on-site or has access to residential rental units. It will help you understand the role you can play in preventing domestic violence on your premises. It also provides basic information on
dealing with domestic violence when it does occur.
This information is provided by the Alberta Justice and Solicitor General. Has general information on the Crown Prosecutor’s office, a link to a publication on what you need to know if you have been charged with a crime, and answers to common questions such as “Do Crown prosecutors “plea bargain?” and more.
The Research Centre undertakes research on contemporary civil liberties and human rights issues that are of concern to Albertans.The Centre responds to members of the public who call with questions about civil liberties and human rights. They receive hundreds of calls every year, and provide information or refer callers to other resources.
The Consumer Investigations Unit (CIU) of ServiceAlberta is responsible for Alberta’s consumerprotection and tenancy laws. This infosheet explains how to file a consumer complaint with
Service Alberta and when an investigation maybe opened, as well as other options available to consumers.
Albertans affected by family violence can get help through the government and community organizations located across the province.
The NCSA mission is to contribute to the holistic development and wellness of the Aboriginal individual, family and community. Programming in this Alberta-wide organization include Criminal, Youth and Family Courtworkers; Correction centres and youth probations; and Family and community wellness.
Since April 2015, the Association des juristes d’expression française de l’Alberta (AJEFA – French-speaking Lawyer’s Association of Alberta) .is operating the first Alberta Legal Information Centre, which is providing legal information, support and referral services with regard to clients’ legal questions. These services are provided in French or English, in person or remotely, free of charge and in addition to existing resources.
The Family Law Project provides basic legal information on the following topics:
In addition, the Family Law Project assists people in obtaining uncomplicated child support orders and variations, as well as related applications.
How to order a Provincial Court or Court of King’s Bench courtroom transcript.
United Cultures of Canada Association is a non-profit community based organization located in Edmonton, Alberta. It provides a variety of program and services to Edmonton’s multicultual community. Their mandate is to create situations of social inclusion for immigrant communities leading to their effective participation and successful integration into Canadian society. Included in the many initiatives offered by the Association are publications on human rights, domestic abuse, interpreting services and a free Multicultural Family Law Facilitation (Interpreting) Service
The mission of the Elizabeth Fry Society of Edmonton is to foster the dignity and worth of women who come into conflict with the law, and help them live as valued members of their communities. They are a not-for-profit organization that has existed in Edmonton since 1977. The society offers a variety of programs for women and girls including a legal clinic. The Legal Clinic Program assists federally sentenced women at Edmonton Institute for Women by addressing their legal needs.
The Central Alberta Women’s Outreach Society provides basic needs and emotional support for individuals as well as providing education and support in specific areas such as domestic violence, family law, and the effects of crisis on families. The Society offers a legal information and referrals program. This program provides legal information and referrals to individuals as they navigate through the legal and judicial system. Their staff will assist clients to identify legal issues and prioritize legal needs.
The Calgary Chinese Community Service Association is an ethnocultural community service agency. CCSA offers four core programs: Children and Youth, Integration and Civic Engagement (ICE), Health Program, and Legal Program. Their Law and Advocacy Program is funded by the Alberta Law Foundation and provides a range of services including: basic legal information and referrals, Commissioner for Oaths and Notary, a free legal outreach clinic and will and estate documents drafting services.
Calgary Immigrant Women’s Association (CIWA) is a non-profit organization established in 1982 as a registered charity. CIWA is a culturally diverse settlement agency that recognizes, responds to, and focuses on the unique concerns and needs of immigrant and refugee women, girls and their families. The organization’s website details their service areas including legal services, crime prevention education, and civic engagement services.
Immigrant Services Calgary is a comprehensive immigrant settlement agency. ISC provides information on housing, education, the Calgary school systems, employment, health care, documents, citizenship and immigration, accreditation and general help in adjusting to life in Canada. Services provided also include offering advice in immigration law for permanent residents and Canadian citizens.
This Guide provides a list of Indigenous organizations and services in Alberta. Also included are national and umbrella organizations with offices located elsewhere.The Guide is compiled and produced by the Ministry of Indigenous Relations in order to provide contact information for these Indigenous organizations and services
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Probono Law Alberta provides help for individuals through their Court Based Programs.PBLA engages volunteer lawyers in programs operating out of the Calgary Court Centre and Edmonton Law Courts. Visit their website for locations and times.
Legal Aid’s Duty Counsel Program provides summary legal advice and assistance to unrepresented persons for preliminary appearances before the courts and selected tribunals is offered at no cost to the person. Duty Counsel generally plays two key service roles: the formal role as amicus (friend of the court) where Counsel offers assistance to the client in sorting through what should be ready and properly prepared before court for presentation to the judge, and the less formal role as advisor helping the client to understand what is taking place in and out of court.
Duty Counsel are lawyers who assist people without a lawyer and can offer limited advice. Duty Counsel services are provided free of charge.
Assistance is provided in various areas of law:
Calgary Counselling Centre is a charitable organization committed to providing compassionate, professional, and affordable counselling services to Calgarians. They offer counselling and group programs for individuals, couples, parents, families, and youth to help them resolve emotional and social problems. In addition to its may group and individual program services the Centre also offers a Male Domestic Abuse Outreach Program which provides counselling, advocacy, social service referrals (housing, financial aid, legal guidance, support) to men and their families experiencing domestic abuse of all forms.
This website is provided as a free service to Albertans seeking limited scope legal services. Check out their Guide for Clients which is intended to help clients understand the legal service options available, and whether limited legal services are right for you. The site also provides a listing of Alberta lawyers participating in the service.
If you have been charged with an offence, SLS’s volunteer law student caseworkers are able to act as your agent (representative) in the Provincial Court of Alberta. SLS caseworkers act under the supervision of advising lawyers. The program can help low income Albertans SLS provides information on assault, impaired driving, driver’s license suspenstion arrest warrants jaywalking tickets, traffice offences, pardons and criminal record suspension and more…
Complaints | How it works. If you have a serious concern, you can file a written complaint with the Office of the Public Guardian and Trustee. If it meets the criteria, it can be investigated. If you have a serious concern, you can file a written complaint about a: co-decision-maker, guardian, trustee, personal directive agent. If your complaint meets the criteria, the Office of the Public Guardian and Trustee can open an investigation.These criteria are set in law. They’re from the Adult Guardianship and Trusteeship Act and the Personal Directives Act.
The Alberta Resotrative Justice Association (ARJA) is a group of organizations and individuals who practice Restorative Justice. The Association supports existing and new Restortaive Justice initiatives in Alberta.
Alternative Dispute Resolution (ADR) is available through the Edmonton Police Service Professional Standards Branch to address citizen complaints involving the police.The page on the EPS website provides information on the process and benefits of the service.
In August 2016, the Residential Tenancies (Safer Spaces for Victims of Domestic Violence) Amendment Act, Termination of Tenancy (Domestic Violence) Regulation, and amendments to the RTA Ministerial Regulation, were proclaimed. These changes to the RTA allow victims of domestic violence to end a tenancy early and without financial penalty. This legislation applies in cases where if the tenancy continues: • The tenant’s safety is at risk; • A dependant child’s safety is at risk; or • A protected adult’s safety is at risk.
The society providse services that support the resolution of concerns in our community by helping our community members to communicate concerns and resolve conflict respecfully.
The Law Society recognizes that First Nation, Métis and Inuit (FNMI) peoples may face unique access to justice challenges. The society has published the following 3 resources especially for indigenous peoples:
The Alberta Property Rights Advocate Office (PRAO) is an impartial, non-partisan provincial office within the Ministry of Justice and Solicitor General that works to protect property rights of the people of Alberta. This advocate office listens to Albertans’ concerns about property rights, and communicates these concerns to government. The office advocates for fairness and equity in regards to property rights that involve ‘real property,’ such as:
The Association of Translators and Interpreters of Alberta ) is the only association of certified translators, court interpreters, and conference interpreters in the province of Alberta. The Association was founded in 1979 and is the only member for Alberta of the Canadian Translators, Terminologists and Interpreters Council (CTTIC). Through the CTTIC, the Association is affiliated with the International Federation of Translators (FIT). The primary aim of ATIA is to meet the needs of clients by ensuring, through its standards and certification procedures, that their interests are protected, and by facilitating their contacts with professional translators and interpreters.
Today Family Violence Help Centre is an Edmonton based, non-profit organization that offers a safe place for individuals victimized by family violence to access free, confidential, emotional and practical support. Today Centre provides short-term support through risk assessment, safety planning, assessment of immediate needs, and supported referrals.
The Commissioners office assists Canadians in resolving issues about their television service providers. If a Canadian cannot resolve a complaint with a communications service provider – regardless if it is a television service provider, Internet service provider, wireless service provider or telephone service provider – the CCTS will become the single point of contact for obtaining a resolution. All licensed television service providers will have to become members of the CCTS by September 1, 2017.
The goal of the Court Assistance Program (King’s Bench Amicus Program) is to improve access to justice for self-represented litigants appearing in King’ Bench Justice and Masters Chambers. This program brings volunteer lawyers into Chambers, where they act as ‘amicus curiae’ and help the court understand the issues related and the positions taken by unrepresented litigants. The program offers opportunity for courtroom advocacy in a positive environment, which can give great skills-building experience for lawyers and students, and the program is beneficial for overall professional development, mentoring, networking, building collegiality, and enhancing the public image of the legal profession. This service is available in Calgary and Edmonton. Check with the courthouse for dates and times.
The Calgary Chinese Community Service Association is an ethnocultural community service agency. CCSA offers four core programs: Children and Youth, Integration and Civic Engagement (ICE), Health Program, and Legal Program. Their Law and Advocacy Program is funded by the Alberta Law Foundation and provides a range of services including: basic legal information and referrals, Commissioner for Oaths and Notary, a free legal outreach clinic. and free Wills & Estates Document Drafting Services (CCCSA provides free drafting services for Personal Directives, Enduring Powers of Attorney, and Wills for low-income seniors (ages 65+). Asset screening will be conducted for eligibility. and will and estate documents drafting services.)
Located at York University’s Osgoode Hall Law School, Toronto, Ontario the Institutes mandate is to pursue innovation and excellence in alternative dispute resolution and to advance accessible justice in Ontario, Canada and internationally.
The Canadian Network of Women’s Shelters and Transition Houses new online resource which provides women and their children with a one stop connection to help in their community.
Catholic Social Services is a multi-function social service agency that serves people of all faiths and cultures throughout central Alberta. Founded in 1961, the agency has grown to deliver more than 100 programs.CSS is divided into Service and Program areas offered in five distinct Regions throughout central and northeast Alberta
If you are a current or potential immigrant to Calgary this website will connect you to resources to support your success in a new life in Canada. Services are provided by a large staff of multi-cultural professionals, who understand and have experienced the settlement process. The Centre offers a full suite of services, including: English language training for adults, supports for finding and retaining employment, and first-language settlement supports for individuals and families.
Calgary Legal Guidance offers legal advice and assistance to newcomers who are looking for help in various immigration law matters.
If you would like help with Immigration Law, please email immigration@clg.ab.ca. CLG staff will tell you if they can help with your case, tell you more about our clinics with volunteers trained in immigration law, or how you can find a private lawyer skilled in immigration law.
Family Justice Services are a group of programs and services offered by Alberta Justice in collaboration with the courts of Alberta. This webpage provides general information for those who are representing themselves in a family matter in either Court of Queen’s Bench or The Provincial Court of Alberta. Family Law includes all of the legal issues that arise when couples separate or when parties are parenting children together. Family Law does not include criminal charges against a family member, or issues that arise when a family member dies. This site provides general information only.
Alberta Supports can help you access more than 30 programs and 120 community services for:
You can apply online or call for assistance. Help is available in more than 100 languages.
Alberta Family Mediation Society (AFMS) advocates resolution of family conflict through the use of mediation by qualified professionals. AFMS offers a family-centered conflict resolution process in which an impartial third party (the mediator) helps the participants in negotiating a consensual, informed and fair agreement.
Alberta Works helps unemployed people find and keep jobs, employers meet their need for skilled workers, Albertans with low incomes cover their basic costs of living. They offer services in different ways through: Employment Services, Employment and Career Resources,Training Supports, Alberta Job & Career Fairs., Workforce Partnerships, Income Support, and Health Benefits.
Court and Justice Services (CJS) provides administrative support to all the courts within the province, including electronic legal information services through Alberta Law Libraries.
CJS offer: legal information services for the public on court procedures and legal services options; assistance with locating and filling out court forms; referrals to other community legal services, as well as dispute resolution services for child support, family and child medication, conflict intervention, family mediation, and civil mediation.
Service Alberta’s divisions are committed to delivering high-quality business, financial, information and technology services to government ministries as well as a diverse range of services that touch the lives of Albertans. Divisions include: Consumer Information; Businesses and Charities; Landlords & Tenants; Registries; Drivers and Vehicles; Land Titles; Vital Statistics; Information and Technology; and Government Buying and Selling.
Ecojustice is a national independent charitable organization which provides legal services free-of-charge to charities and citizens on the front lines of the environmental movement, helping ensure equitable access to environmental justice nationwide. We advocate for effective laws, use the courts to make sure they are implemented and enforced, and give a voice to Canadians in decisions that affect the air, water and land we all depend on.
The Central Alberta Women’s Outreach Society provides basic needs and emotional support for individuals as well as providing education and support in specific areas such as domestic violence, family law, and the effects of crisis on families. To speak with a domestic violence support worker, call 1-866-347-2480.
HomeFront is a non-profit organization that collaborates with the justice system, police and community partners to reduce domestic violence in Calgary and the surrounding area. Clients are referred through the Calgary Police Service and are supported with case management, court support and connection to appropriate resources.
Liaising between the government and Alberta’s Francophonie, the Francophone Secretariat coordinates and implements the French Policy.
The Office of the Public Guardian (OPG) provides decision-making mechanisms for individuals who are unable to make personal, non-financial decisions for themselves. The OPG does this through the Personal Directives Act, the Adult Guardianship and Trusteeship Act and the Mental Health Act. The OPG also administers the Personal Directives Registry and the Adult Guardianship and Trusteeship Registry.
gThis section of the Government of Alberta: Family Violence website is dedicated to the prevention of family violence and bullying. The page provides activities and resources to help prevent family violence and domestic violence, and support healthy relationships.
The purpose of this site is to provide plain language information about the law to victims of violence in intimate relationships and their supporters. Willownet provides legal information that may help you if you are experiencing violence in a relationship. The site has information that is helpful on: facts about abuse, effects of relationship violence, what the law says about abuse, leaving the relationship safely (safety plan), taking your kids with you, pets, Protective Orders (EPOs, KBPOs) and going to court. The site also provides links to other family violence resources.w
The mission of the Centre is to work with others to empower people to move from poverty to prosperity. They enable people to meet their own basic daily needs, participate in community, have sustainable livelihoods, feel hope for the future and make plans for a prosperous life. The Centre offers a variety of programs which include victims services and advocacy.
These FAQs are provided by Canadian Legal FAQs, a website of the Centre for Public Legal Education Alberta. The questions are divided into three sections: What is Elder Abuse?; What can I do if I, or someone I care about, is being abused?; and How do I plan for the future and avoid abuse?
This website of the Centre for Public Legal Education Alberta (CPLEA) focuses on how Canadian law protects and affects older adults. Topic areas covered include elder abuse, planning for the future, personal and family relationships, and various other issues (e.g. consumer, travel).
This online tutorial was created by the Centre for Public Legal Education Alberta. There are several different kinds of protective orders. Some are available under federal law (the Criminal Code of Canada); some are available under provincial laws. If you have been abused and want the abuser to stay away from you, you can apply for protective court orders. These court orders tell the abuser to stay away. If the abuser then does not stay away, he or she can be punished.
The Elder Abuse Intervention Team is a collaboration of the Edmonton Police Service, The City of Edmonton Community Services, Catholic Social Services and Victorian Order of Nurses. Their mission is to prevent and respond to elder abuse by working in partnership with the community, thereby enhancing the well being of older adults.
Connect provides confidential 24-hour phone support and in-person services by appointment for people with questions about unhealthy or abusive relationships or sexual assault. Their website provides information on these topics, or call: Support Line: 403-237-5888 (Calgary area) or Toll-Free (in Alberta): 877-237-5888. They pledge to listen, suggest solutions and connect you with a network of people and agencies who can help – when you’re ready.
This section of the Government of Alberta: Children and Families website offers services, supports and resources to protect children and youth from harmful situations.
The Calgary John Howard Society’s vision is to promote positive change through humane, just, and informed responses to crime and its effects. The organization provides programs for both adults and youth involved in the criminal justice system, or who are at risk for becoming involved in the criminal justice system.
Service Canada was created in 2005 to improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient. Service Canada offers single-window access to a wide range of Government of Canada programs and services for citizens through more than 600 points of service located across the country, call centres, and the Internet.
This page provides an alphabetical listing of links to Government of Canada Departments, Agencies, Crown Corporations, Special Operating Agencies and various affiliated organizations.
The role of this government department is to promote a greater understanding of DPR and, in collaboration with departmental legal services, to assist in the integration of DPR into the policies, operations and practices of departments and agencies of the Government of Canada.
The Women’s Centre of Calgary is an ongoing source of information, support and advocacy. The Centre offers women quick access to emergency food, personal care supplies and bus tickets. It provides referrals to other agencies for food, clothing, furniture, housing, health, employment, education and recreation. The Centre operates a Legal Advice Clinic where volunteer lawyers provide free, half-hour legal advice sessions to women. The clinic is aimed at providing women with the preliminary information and support they may need to access the legal system.
Pro Bono Law Alberta (PBLA) is a nonprofit organization that promotes access to justice in Alberta by creating and promoting opportunities for lawyers to provide pro bono (free) legal services to persons of limited means. PBLA does not provide direct support to members of the public; their website lists clinics and projects that may be helpful to individuals.
The Policy Centre for Victim Issues, a division of the Department of Justice Canada, implements the Federal Victim Strategy the objective of which is to give victims of crime a more effective voice in the criminal justice system. We develop policy and criminal law reform, administer the Victims Fund, and broadly share information about issues of importance to victims of crime. Publications include a crime victims’ guide to the criminal justice system and Victim Services Directory.
The Parole Board of Canada (PBC), as part of the criminal justice system, makes independent, quality conditional release and record suspension decisions and clemency recommendations. The Board contributes to the protection of society by facilitating as appropriate, the timely reintegration of offenders as law-abiding citizens.
The John Howard Society is a network of offices across Canada and the Northwest Territories committed to “effective, just and humane responses to the causes and consequences of crime.” They work with people who have come into conflict with the law, advocate for changes in the criminal justice process, engage in public education on matters relating to criminal law and promote crime prevention through community and social development activities. The website provides access to information about the services in each province.
Correctional Service Canada (CSC) has introduced a new concept in federal corrections for Aboriginal offenders. “Healing lodges” offer services and programs that reflect Aboriginal culture in a space that incorporates Aboriginal peoples’ tradition and beliefs. In the healing lodge, the needs of Aboriginal offenders serving federal sentences are addressed through Aboriginal teachings and ceremonies, contact with Elders and children, and interaction with nature.
The Correctional Service of Canada (CSC) is the federal government agency responsible for administering sentences of a term of two years or more, as imposed by the courts. CSC is responsible for managing institutions of various security levels and supervising offenders under conditional release in the community. CSC is also committed to ensuring that victims of crime have an effective voice in the federal corrections and criminal justice system.
The John Howard Society of Alberta is a non-profit agency concerned with the problem of crime and its prevention. The organization takes its name and spirit from the 18th century humanitarian John Howard, whose name has become a symbol of humane consideration for prisoners. It was incorporated in 1949, and today the organization consists of six separately incorporated districts along with the Provincial Office. The website provides information about the services available in each of these districts.
This section of the website of Alberta Solicitor General and Public Security provides information on victim impact statements, financial benefits program, restitution for victims of crime and answers to common questions as well as links to related agencies. The Victims of Crime Act establishes: The authority to collect a surcharge on provincial statute offences; Defined principles regarding the treatment of victims; Financial benefits for victims; and a grants program with respect to programs that benefit victims of crime.
The mission of the Elizabeth Fry Society of Edmonton is to foster the dignity and worth of women who come into conflict with the law, and help them live as valued members of their communities. They are a not-for-profit organization that has existed in Edmonton since 1977. The society offers a variety of programs for women and girls including a legal clinic. The Legal Clinic Program assists federally sentenced women at Edmonton Institute for Women by addressing their legal needs.
The Supreme Court of Canada is Canada’s final court of appeal, the last judicial resort for all litigants, whether individuals or governments. Its jurisdiction embraces both the civil law of the province of Quebec and the common law of the other provinces and territories.
This section of the Alberta Court of Justice website explains about using mediation to resolve a lawsuit. You may request mediation or the court may select your lawsuit for mediation once a Dispute Note has been filed. This program is free to the parties involved.
Family Mediation Services offers free information and assistance with: bringing applications in Provincial (Family) Court concerning custody, access and private guardianship of children; mediation services to assist families in resolving parenting issues, e.g. custody, access, private guardianship and child support; courses to improve parenting skills and communication between parents who are living apart; and other court-directed services intended to aid in resolving parenting disputes.
This main page of the Alberta Courts website outlines the three court divisions: Alberta’s Court of Appeal, Court of Queen’s Bench, and Provincial Court, as well as the Court Services division. Descriptions include links to the Locations and Sittings for each court.
The Association for Women’s Rights in Development (AWID) is an international, multi-generational, feminist, creative, future-orientated membership organization committed to achieving gender equality, sustainable development and women’s human rights. AWID’s work is structured through multi-year programs known as Strategic Initiatives. Each strategic initiative includes a range of activities from membership consultations and surveys, primary research and dialogues with policy makers (including targeted advocacy) to capacity building institutes, regional networking and information dissemination. In addition, AWID works to ensure that the specific priorities and voices of young women are strongly represented in all our initiatives.
The Institute’s mission is to contribute to the public, the legal profession, and the Supreme Court of Canada by increasing the effectiveness and quality of advocacy before the Court.The principal activity of the Institute is to provide free, non-partisan advocacy advice to a party’s lawyer who is scheduled to appear in an appeal before the Supreme Court of Canada.The Institute is a registered charity and is intended as a public service.
The National Educational Association of Disabled Students is a consumer organization, with a mandate to encourage the self-empowerment of post-secondary students with disabilities. NEADS advocates for increased accessibility at all levels so that disabled students may gain equal access to college or university education, which is their right. The Association provides information on services and programs for students with disabilities nationwide, publishes a regular newsletter, and conducts research on issues of importance to its members.
PovNet is an internet site for advocates, people on welfare, and community groups and individuals involved in anti-poverty work. It provides up-to-date information about welfare and housing laws and resources in British Columbia and Canada. PovNet is a national site with training and resources available for intermediaries across the country.
The PSLRB is an independent quasi-judicial statutory tribunal that is responsible for administering the collective bargaining and grievance adjudication systems in the federal public service and in Parliament.
This website is produced by the Centre for Equality Rights in Accommodation (CERA), an Ontario-based non profit human rights organization that has spent the past 20 years challenging the systemic barriers and discrimination that contribute to homelessness and housing insecurity. The goal of this website is to provide housing workers and advocates across Canada with information and tools to enable them to overcome – using a human rights framework – the barriers that keep people from accessing and retaining adequate housing.
The Canadian Coalition for the Rights of Children (CCRC) is a network of Canadian organizations and individuals who promote respect for the rights of children. Its purpose is to: exchange information; provide public education materials about the Convention on the Rights of the Child; monitor implementation of the Convention in Canada; and engage in dialogue with government officials on child rights issues.
Beyond Borders is a national, bilingual, volunteer organization advancing the rights of children everywhere to be free from sexual abuse and exploitation. We are a registered charity without political or religious affiliation.Beyond Borders is the Canadian representative of ECPAT International, a global network of more than 80 groups in 75 countries.
The UCA represents Alberta small consumers by acting as the voice of consumers during regulatory proceedings to ensure the lowest regulated rates consistent with reasonable service, and by providing consumers with the information they need to make informed choices about how to purchase electricity and natural gas, based on their individual circumstances. When consumers have exhausted known avenues of issue resolution, the UCA will investigate and mediate concerns with utility companies.
The Real Estate Council of Alberta (RECA) is an independent, non-government agency, responsible for the regulation of the real estate industry. The real estate industry consists of several sectors – residential, commercial, property management, business brokerage and mortgage brokerage. RECA is mandated to protect consumers, and to provide services that enhance and improve the industry and the business of industry members. RECA deals with complaints against industry members within its jurisdiction.
This online resource from Alberta Solicitor General and Public Security explains the process for making a complaint about police services and the conduct of police officers in the various types of police services operating in Alberta.
The Ombudsman for Banking Services and Investments (OBSI) is an independent organization that investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies. OBSI resolves disputes between participating banking services and investment firms and their customers if they can’t solve them on their own.
The Commissioner is an advocate for the privacy rights of Canadians and her powers include: Investigating complaints, conducting audits and pursuing court action under two federal laws – Privacy Act and Personal Information Protection and Electronic Documents Act (PIPEDA); Publicly reporting on the personal information-handling practices of public and private sector organizations; Supporting, undertaking and publishing research into privacy issues; and Promoting public awareness and understanding of privacy issues.
This site contains a variety of information pertaining to the provincial Freedom of Information and Protection of Privacy (FOIP) Act, the Health Information Act (HIA), the Personal Information Protection Act (PIPA), the Access to Motor Vehicle Information Regulation (AMVIR) and the Office of the Information and Privacy Commissioner (OIPC). The site also provides access to Commissioner’s Orders, Investigation Reports and other publications from the Office. The “Contact Us” section offers information about how to initiate a review or investigation under any of these Acts.
The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls. If you are a consumer you can choose to reduce the number of telemarketing calls you receive by registering your residential, wireless, fax or VoIP telephone number on the National DNCL. You can also file a complaint about telemarketing calls. Call toll-free 1-866-580-DNCL (1-866-580-3625)
The Farmers Advocate Office works to ensure rural Albertans have consumer protection, rural opportunities and fair process. We administer the Farm Implement Act that provides consumer protection through warranty, parts availability and licensing provisions, including inspection to assist in FIB proceedings. Rural opportunity is realized through assisting landowners with managing their land asset, mitigating business risk and maximizing future economic opportunity as it relates to interaction with the energy industry.
This service is offered by Alberta Environment. If you witness or have information about a potential environmental emergency or a complaint, contact 1-800-222-6514. This is a 24-hour emergency line and your anonymity is guaranteed.
This is a service provided by the Alberta Office of the Child and Youth Advocate.
The LRCY provides lawyers for children and youth in child intervention matters. Anyone can make a request for a lawyer for a young person. A court order is not needed. Call the LRCY office at 1.800.661.3446
The Office of the Child and Youth Advocate (OCYA) is an independent office of the Legislative Assembly of Alberta, mandated to work with vulnerable young people.
This includes young people receiving or attempting to access services under the Child, Youth and Family Enhancement Act and the Protection of Sexually Exploited Children Act; or who are involved with the youth justice system.
The Alberta Utilities Commission (AUC) is a quasi-judicial independent agency established by the Government of Alberta to regulate investor-owned natural gas, electric, and water utilities and certain municipally owned electric utilities to ensure that customers receive safe and reliable service at just and reasonable rates. The AUC’s Utilities Complaints telephone line is for customers who have been unable to resolve a dispute with the natural gas, electricity or water utility provider or Albertan’s who have questions or concerns about utility services in general.
The Alberta Ombudsman investigates written complaints from individuals who feel they have been treated unfairly by an administrative decision, act, omission or recommendation of an Alberta government department, board, agency or commission and professional organizations. The Office of the Alberta Ombudsman is the recognized leader for independent investigation, promotion and support of administrative fairness.
The Alberta Mental Health Patient Advocate is an independent, provincial investigative body legislated under the Mental Health Act. The Patient Advocate protects the rights of persons and investigates and resolves complaints related to the detention, treatment, care and rights of individuals subject to admission or renewal certificate/s or a community treatment order under the Act, and those acting on their behalf. The office also serves as a resource to the mental health community through education services and to policy and law makers by bringing a unique perspective
The Institute for the Advancement of Aboriginal Women is a non-profit organization that advocates on behalf of Aboriginal Women and is currently involved in many activities for the benefit of Alberta Aboriginal Women. The IAAW works to achieve social justice for Aboriginal women by: Researching and developing resource materials; Identifying opportunities to participate in policy development and decision making with the municipal, provincial, federal governments; and Challenging and eradicating discrimination of Aboriginal women.
The Canadian Motor Vehicle Arbitration Plan (CAMVAP) is a program where disputes between consumers and vehicle manufacturers about alleged manufacturing defects or implementation of the manufacturers’ new vehicle warranty can be put before a neutral third party (arbitrator) for resolution. Links to an overview of the CAMVAP arbitration process. From the homepage, an introduction to CAMVAP is available in several languages.
The Support Network is located in Edmonton, Alberta, and provides community information services, crisis intervention, and suicide prevention. Its help lines are free, anonymous, confidential, and available every hour, every day. Help is also available in person and online. 24-Hour Distress Line: 780-482-HELP(4357)
This service is offered by the Government of Alberta, Family Violence Prevention Unit. Trained staff can help get you to safety and give you information on supports and financial aid.
If you think someone you know is experiencing family violence, reach out by calling or texting the Family Violence Info Line at 310-1818, toll-free 24/7, or using the confidential online chat. Phone services are available in more than 170 languages.
For information about Alberta Employment Standards call the province-wide toll-free line 1-877-427-3731 or in the Edmonton calling area dial 780-427-3731. The web page provides a form to submit a question or concern online.
The Distress Centre offers a main crisis and addictions line as well as specialty phone lines providing crisis intervention and information and referral services 24/7, 365 days a year. Short-term crisis counseling is also available in person. 24 hour Crisis Line 403-266-4357.
Service Canada offers single-window access to a wide range of Government of Canada programs and services. For general enquiries call toll-free 1 800 O-Canada (1-800-622-6232), Monday to Friday from 8:00 a.m. to 8:00 p.m., your local time. In addition, this web page provides contact information for a variety of specific programs and services.
Get support, information or referrals. The Bullying Helpline is available 24 hours a day. Talk anonymously with trained staff/counsellors.
Call or text 310-1818; online chat
This webpage provides links to ask a question by chat service or e-mail or you can call 780-492-4174.
This webpage provides an instant messaging (chat) window and link to submit a question by e-mail; or you can call 403-220-8895
. Reference service is available to the University of Calgary community, to visitors to the University community, and to the Southern Alberta community at large.
This webpage describes the types of information that can be provided and offers a web form for submitting a question.
The Alberta Seniors and Community Supports department provides information about financial, health-related, and protective services for seniors. This webpage lists the contact information for regional offices. Or call the Alberta Supports Contact Centre Toll-free in Alberta: 1-877-644-9992, Monday to Friday 8:15 a.m. to 4:30 p.m.
211 is an easy to remember three-digit telephone number that connects callers to a full range of social, health, government and community services (including some legal services). In Alberta, the 211 service is currently (Nov. 2010) being delivered to residents of Calgary, Chestermere, Cochrane, Edmonton, Parkland County, Leduc and Strathcona County.
The Commission’s business is to make the Canadian Human Rights Act work for the benefit of all Canadians. There are three main aspects to its work: To provide effective and timely means for resolving individual complaints; To promote knowledge of human rights in Canada and to encourage people to follow principles of equality; and to help reduce barriers to equality in employment and access to services. Their website includes sections with publications and frequently asked questions.The Commission provides dispute resolution services in cases of alleged discrimination by federally regulated organizations, including employers, unions and service providers. This online resource addresses issues such as alternative dispute resolution and the dispute resolution process.
Family Mediation Canada is an interdisciplinary association of lawyers, social workers, human services and health care professionals, working together, creating a better way to provide for co-operative conflict resolution relating to separation and divorce, adoption, child welfare, wills and estates, parent/teen and age-related issues, etc. FMC was established in 1985 as a charitable, not-for-profit association under the Canada Corporations Act. FMC also provides information and referrals to Family Mediators across Canada.
The Community Mediation Calgary Society (CMCS) is a non-profit organization of volunteers available to assist in resolving conflicts between neighbors and within community associations and non-profit organizations. They are a group of professional mediators who provide free, confidential and voluntary non-legal) dispute resolution service to the community.The CMCS can be contacted at (403) 269-2707.
The ADR Institute of Canada (ADR Canada) is a national non-profit organization that provides national leadership in the development and promotion of dispute resolution services in Canada and internationally. “ADR Connect” is provided to assist in locating an ADR professional. This website allows visitors requiring the services of a qualified mediator to quickly identify suitable professionals to help settle their dispute. Users can search by locality, qualifications, background/case experience and date availability. ADRWeb.ca is intended to promote the practices of Canada’s growing community of dispute resolution professionals, but also to expedite the scheduling process for those individuals & organizations that regularly require mediators.
This online tutorial created by the Legal Resource Centre explains on what it’s like in a criminal courtroom. There are often many people in a courtroom. Knowing who is who, what each person’s role is, and what is expected of you as a witness should help you understand what is going on around you.
The Tax Court of Canada is the youngest superior court in Canada. The Court’s jurisdiction includes the hearing of appeals from assessments under the Income Tax Act, the Excise Tax Act (Goods and Services Tax “GST”), the Employment Insurance Act and the Canada Pension Plan, among others. The website gives access to the court judgments as well as providing information for people who plan to represent themselves at the court.
The Immigration and Refugee Board of Canada (IRB) is Canada’s largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRBdecides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually.
The Federal Court is Canada’s national trial court which hears and decides legal disputes arising in the federal domain, including claims against the Government of Canada, civil suits in federally-regulated areas and challenges to the decisions of federal tribunals. Its authority derives primarily from the Federal Courts Act.
The Alberta Human Rights Act establishes the Alberta Human Rights Commission to carry out functions under the act. The Commission is an independent commission created by the Government of Alberta, which reports to the Minister of Culture and Community Spirit. The Commission has a two-fold mandate: to foster equality and to reduce discrimination. It fulfills this mandate through public education and community initiatives, through the resolution and settlement of complaints of discrimination, and through human rights tribunal and court hearings.
This section of the Alberta Courts website provides information about court locations around the province, contact information and sittings.
This website from Alberta Courts provides access to videos about the various Mediation programs available for the Civil (non-family) Mediation program and the Family and Child Intervention
The Residential Tenancy Dispute Resolution Service (RTDRS) offers landlords and tenants an alternative means of resolving serious disputes outside of court. A tenant or a landlord who has concerns related to an eviction, unpaid rent/utilities, security deposit, damages, repairs or other common disagreements can use the service.
From the website of the Canadian Judicial Council, this section talks about how litigation (starting a legal action and having your case heard in court) is only one way to resolve a dispute. You can resolve your dispute with or without the involvement of lawyers and without using the court system. These methods are called “alternate dispute resolution” (ADR).
The Alberta Dispute Resolution Institute of Alberta is a not for profit organization which provides education and information to its members and the general public on solving disputes more effectively. They provide an annually updated Directory of Arbitrators and Mediators in Alberta.
Legaltree.ca is a collaboratively built website with research resources maintained by the site administrators, and legal literature contributed by lawyers in the Canadian legal community. They also provide a directory of Canadian lawyers.
Part of the Alberta Court Services is access to the Alberta Law Libraries. The primary mission of Alberta Law Libraries is to facilitate access to legal information for the Alberta community, including its judiciary, lawyers, citizens, libraries and government agencies. Alberta Law Libraries (ALL) were formed in 2009 when Alberta Court Libraries and Alberta Law Society Libraries were amalgamated. ALL has served the legal community in Alberta since 1885 and use of our collections is free to all who visit our libraries.
Edmonton John Howard Society is a not-for-profit, community-based crime prevention agency. They provide assistance to people in conflict with the law, their families, those who have the potential to be in conflict with the law, and victims of crime. Their work to eradicate the root causes of crime helps build safety and harmony in communities. The Edmonton John Howard Society works to promote a better understanding of the Criminal Justice System and the consequences of breaking the law.
The NCSA mission is to contribute to the holistic development and wellness of the Aboriginal individual, family and community. Programming in this Alberta-wide organization include Criminal, Youth and Family Courtworkers; Correction centres and youth probations; and Family and community wellness.
The Volunteer Lawyers Service (VLS) program is operated out of the Pro Bono Law Alberta office. VLS is a pro bono program, initiated by the United Way of Calgary and Area, the Canadian Bar Association Alberta, the Law Society of Alberta, and the Association of General Counsel of Alberta. The VLS assists eligible non-partisan charitable organizations in obtaining pro bono legal services that would otherwise be unavailable to them due to a lack of financial resources.
Student Legal Services of Edmonton (SLS) is a student-managed, non-profit society dedicated to helping low-income individuals in Edmonton and area understand their legal issues and solve their legal problems.
Student Legal Assistance (SLA) is an association of law students at the University of Calgary which provides year-round free legal assistance and representation to University of Calgary students and members of the public who are unable to afford legal services. Our services include: Representing qualifying individuals in Provincial Court for criminal, traffic, family and civil matters in Calgary, Banff and surrounding areas; Providing legal advice and services at the Calgary Drop In Centre; Assisting students with academic appeals; and Providing summary legal advice.
Pro Bono Students Canada (PBSC) is a national network of law schools and community organizations that matches law students who want to do pro bono work with public interest and non-governmental organizations, government agencies, tribunals and legal clinics during the academic year and during the summer. Over the past decade the program has expanded to include the Family Law Project, where students provide legal information to unrepresented individuals at the Provincial Family Court.
PBSC at the University of Alberta matches law students with eligible non-profit organisations to provide pro bono legal services under the supervision of a lawyer. PBSC does not provide legal assistance to individual cases. It functions as a project of Student Legal Services of Edmonton.
Legal Aid Alberta provides quality, effective legal advice and representation that enables eligible Albertans to resolve their legal issues; Eligibility guidelines are on its web site. It is an independent, publicly funded, not-for-profit organization that provides a broad range of services in the following areas:
Grande Prairie Legal Guidance (GPLG) is a non-profit joint initiative between Edmonton Community Legal Centre. They offer services over the phone (780.882.0036) or in-person at their offices.
Family Court Counsellors provide services, at no cost, to families who are involved in parenting disputes and are living separate and apart. The service is designed for people who are not represented by a lawyer. Services may include: Information on options and services for resolving family issues; Referrals to services and programs including mediation; Information on the effects of separation and divorce on children; Help to negotiate agreements; Assistance with court applications, arranging court dates and presenting the case in Provincial Court.
The Edmonton Community Legal Centre is a non profit organization that offers free legal information, advice and representation for people living with low income in the Edmonton area. The Centre helps individuals and families who have legal problems in the following areas: Landlord and Tenant; Employment/ Wrongful Dismissal; Small Claims; Income Support Advocacy; Human Rights; Debt; Immigration. The Centre also offers a Commissioner for Oaths Clinc once a month – see https://www.eclc.ca/programs-services-commissioner-of-oaths-clinic/ for information. The Centre is also part of the PBLA Civil Claims Duty Counsel project out of the Provincial Court. Members of the public can receive 30 minutes of summary legal advice on a first come first serve basis. NOTE: The Centre is not able to provide assistance in the areas of criminal law.
The Central Alberta Community Legal Clinic (CACLC) provides legal advice and information to people who cannot afford a lawyer and do not qualify for legal aid. Volunteer Lawyers provide information and summary legal advice in the Clinic Program about a variety of legal matters including family and civil law, by appointment only.
Calgary Legal Guidance provides free legal advice for individuals with low income. If you need legal information and advice on: Family issues; Criminal issues; Civil issues; Restraining Orders; Emergency Protection Orders etc; Social Benefit issues; and; an evening course on Do Your Own Divorce.
This site maintained by the Law Society of Upper Canada links to the websites of law societies and similar bodies which regulate legal practitioners in other jurisdictions. These websites typically provide contact information, descriptions of member programs and services, news, and notices to the legal profession. In addition, many law society sites now include the full text of relevant legislation, rules of professional conduct, committee reports, and recent issues of the organization’s publications
The Indigenous Bar Association (IBA) is a non-profit professional organization for Indian, Inuit and Métis persons trained in the field of law. Its membership consists of Indigenous lawyers (practicing and non-practicing), judges, law professors, legal consultants and law students. As the field of Indigenous law develops, the public is becoming more aware and interested in Indigenous legal issues. The IBA plays an active role in promoting the development of Indigenous law and supporting Indigenous legal practitioners.
The Federation of Law Societies of Canada (FLSC) is the national coordinating body of the Canada’s 14 law societies mandated to regulate Canada’s 95,000 lawyers and Quebec’s 3,500 notaries. Each law society governs the legal profession within their respective province or territory and, as such, is reponsible for dealing with complaints from the public about the profession. The Federation is the voice of Canada’s law societies on a wide range of issues critical to the protection of the public and the rule of law, including solicitor-client privilege, the importance of an independent and impartial judiciary, and the role of the legal profession in the administration of justice.
The Law Society of Alberta provides a process to resolve complaints regarding a lawyer’s ethical conduct. This service is available to clients, judges, lawyers, financial institutions, business creditors, the general public and through internal referrals by the Executive Director of the Law Society of Alberta. The complaints process is initiated when a lawyer’s actions may have breached the Code of Professional Conduct that governs how lawyers are to conduct themselves in their practice. Visit this website to read Complaint and Inquiry Guidelines.
The Collaborative Family Law Process is about cooperation, not confrontation where clients sign a contract agreeing not to go to court. It is mediation and problem solving with collaborative lawyers where clients try to understand each other. Each client is responsible for information gathering and solutions. This website features general information about collaborative law (definitions, process, resources) and a list of collaborative law professionals in Alberta.
This is a database that allows people to find a lawyer using a certain search criteria. Individuals can find a lawyer by searching by name, location, practice areas, language(s) spoken, gender, and whether a lawyer offers a limited scope retainers.
Registry transactions include the issuing and renewing of drivers’ licences, registrations of birth, marriage and death, land title searches and transfers, and registrations of corporations, vehicles, and liens. The majority of these services are delivered on behalf of the Government of Alberta by registry agents located in communities throughout the province. This section of the Service Alberta website provides information on registries in the following categories: Charitable organizations; Corporate registry; Drivers/vehicles; Land titles; Personal property registry; Registry agents (find an agent) and Vital statistics. Many related forms can be downloaded and some services are now available online.
