Legal Actions

This website from Alberta Courts provides access to videos about the various Mediation programs available for the Civil (non-family) Mediation program and the Family and Child Intervention

This section of the Alberta Court of Justice website explains about using mediation to resolve a lawsuit. You may request mediation or the court may select your lawsuit for mediation once a Dispute Note has been filed. This program is free to the parties involved.

Court and Justice Services (CJS) provides administrative support to all the courts within the province, including electronic legal information services through Alberta Law Libraries.

CJS offer: legal information services for the public on court procedures and legal services options; assistance with locating and filling out court forms; referrals to other community legal services, as well as dispute resolution services for child support, family and child medication, conflict intervention, family mediation, and civil mediation. 

Alberta Family Mediation Society (AFMS) advocates resolution of family conflict through the use of mediation by qualified professionals. AFMS offers a family-centered conflict resolution process in which an impartial third party (the mediator) helps the participants in negotiating a consensual, informed and fair agreement.

The Alberta Resotrative Justice Association (ARJA) is a group of organizations and individuals who practice Restorative Justice. The Association supports existing and new Restortaive Justice initiatives in Alberta.

This booklet from Family Law Education for Women explains alternative dispute resolution and when to use it in dealing with family law issues. (PDF – 8 pages)

The Alberta Dispute Resolution Institute of Alberta is a not for profit organization which provides education and information to its members and the general public on solving disputes more effectively. They provide an annually updated Directory of Arbitrators and Mediators in Alberta.

ASSIST Community Services Centre aims to provide diversified services to Canadian immigrants and their offspring, helping them integrate into mainstream society and actively contribute. ASSIST Community Service Centre is pleased to announce that they have invited The Edmonton Community Legal Centre (ECLC) to provide free legal information services to low-income individuals and/or families in the areas of civil claims (small claims). Additional services offered include: Counselling and referrals, Settlement counselling, Information sessions, Support groups, Mental health intake and referrals, Employment related services and more. To see a full list of services please visit their website. Services languages are: English, Cantonese, Mandarin

Catholic Social Services is a multi-function social service agency that serves people of all faiths and cultures throughout central Alberta. Founded in 1961, the agency has grown to deliver more than 100 programs.CSS is divided into Service and Program areas offered in five distinct Regions throughout central and northeast Alberta

This information is written for new and long-term Calgarians, homeowners or tenants looking for more information about their responsibilities within their neighbourhood. It is a quick reference to help you get started. See also: the Good Neighbour Practices Reference Guide which is an overview of municipal bylaws governing neighbourhood issues.

This website offers information to consider before you sue, if you are being sued, and the process that is involved. Information that is available on this website includes: The Basics; Civil Claim Flowchart; Before You Sue; Is it Worth Suing?; If You Have to Sue Someone; Forms Needed for a Civil Claim; Service of Documents; If You are Being Sued; Mediation and Pre-Trial Conferences; Adjournments; Default Judgment; Preparation for the Hearing; Witnesses; Courtroom Etiquette; After the Appearance; and Appeals.

On this Alberta Provincial Court webpage you will find pages that sets out the Civil Claims Process. The content has been ordered based on the flow that a Civil Claim action goes through in Provincial Court Civil.

The “Civil Matters: What to Do in Court” video provides tips and information on how to prepare for a Civil Claims trial if you are a Plaintiff, Defendant or Witness, including what documents you may need, how to present evidence, and how to address the judge. Video Transcripts are available in:  English | Spanish | French | Arabic | Hindi | Punjabi | Urdu

The Collaborative Family Law Process is about cooperation, not confrontation where clients sign a contract agreeing not to go to court. It is mediation and problem solving with collaborative lawyers where clients try to understand each other. Each client is responsible for information gathering and solutions. This website features general information about collaborative law (definitions, process, resources) and a list of collaborative law professionals in Alberta.

You have been successful in obtaining a Judgment of the Civil Division of the Provincial Court or the Court of Queen’s Bench and you would like to collect on it from the defendant/enforcement debtor. This can be a difficult process and you should consider seeing a lawyer. If you decide to act on your own behalf, this brochure outlines the procedures and forms required by the Court of Queen’s Bench Clerk’s office. It is for information only, and is not to be interpreted as the law. Forms can be purchased from Queen’s Printer Bookstores and most stationery stores. (PDF – 40 pages)

The Commissioners office assists Canadians in resolving issues about their television service providers. If a Canadian cannot resolve a complaint with a communications service provider – regardless if it is a television service provider, Internet service provider, wireless service provider or telephone service provider – the CCTS will become the single point of contact for obtaining a resolution. All licensed television service providers will have to become members of the CCTS by September 1, 2017.

The Community Mediation Calgary Society (CMCS) is a non-profit organization of volunteers available to assist in resolving conflicts between neighbors and within community associations and non-profit organizations. They are a group of professional mediators who provide free, confidential and voluntary non-legal) dispute resolution service to the community.The CMCS can be contacted at (403) 269-2707.

This information discusses the procedures of the Civil Division of the Provincial Court. The Civil division is often referred to as Small Claims Court. The purpose is to make you aware of your legal rights and responsibilities.
Information is provided by Calgary Legal Guidance funded in part by the Alberta Law Foundation.

Going to court? Here are some tips and information on what to do in court. (Video) Produced in coordination with PBLA and Alberta Courts.

The  role of this government department is to promote a greater understanding of DPR and, in collaboration with departmental legal services, to assist in the integration of DPR into the policies, operations and practices of departments and agencies of the Government of Canada.

Alternative Dispute Resolution (ADR) is available through the Edmonton Police Service Professional Standards Branch to address citizen complaints involving the police.The page on the EPS website provides information on the process and benefits of the service.

Going to court? Here are some tips and information on understanding your foreclosure matter. (Video) Produced in coordination with PBLA and Alberta Courts.

Judicial Dispute Resolution (JDR) is a confidential pre-trial settlement conference led by a Justice of the Court of King’s Bench. The objective of a JDR is to resolve the dispute so a trial will be either unnecessary, or at most limited to those issues on which the parties do not agree.

The Ombudsman for Banking Services and Investments (OBSI) is an independent organization that investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies. OBSI resolves disputes between participating banking services and investment firms and their customers if they can’t solve them on their own.

The Residential Tenancy Dispute Resolution Service (RTDRS) offers landlords and tenants an alternative means of resolving serious disputes outside of court. A tenant or a landlord who has concerns related to an eviction, unpaid rent/utilities, security deposit, damages, repairs or other common disagreements can use the service.

The purpose of this online pamphlet from the Department of Justice Canada  is to provide you with information to help you think of different ways of resolving your disputes without going to court. You will learn about some different dispute resolution options and how to find people who offer services in the field. You can use this information to find a process that best meets your needs.

The society providse services that support the resolution of concerns in our community by helping our community members to communicate concerns and resolve conflict respecfully.

The UCA represents Alberta small consumers by acting as the voice of consumers during regulatory proceedings to ensure the lowest regulated rates consistent with reasonable service, and by providing consumers with the information they need to make informed choices about how to purchase electricity and natural gas, based on their individual circumstances. When consumers have exhausted known avenues of issue resolution, the UCA will investigate and mediate concerns with utility companies.

Located at York University’s Osgoode Hall Law School, Toronto, Ontario the Institutes mandate is to pursue innovation and excellence in alternative dispute resolution and to advance accessible justice in Ontario, Canada and internationally.