211 is an easy to remember three-digit telephone number that connects callers to a full range of social, health, government and community services (including some legal services). In Alberta, the 211 service is currently (Nov. 2010) being delivered to residents of Calgary, Chestermere, Cochrane, Edmonton, Parkland County, Leduc and Strathcona County.
The Research Centre undertakes research on contemporary civil liberties and human rights issues that are of concern to Albertans.The Centre responds to members of the public who call with questions about civil liberties and human rights. They receive hundreds of calls every year, and provide information or refer callers to other resources.
Court and Justice Services (CJS) provides administrative support to all the courts within the province, including electronic legal information services through Alberta Law Libraries.
CJS offer: legal information services for the public on court procedures and legal services options; assistance with locating and filling out court forms; referrals to other community legal services, as well as dispute resolution services for child support, family and child medication, conflict intervention, family mediation, and civil mediation.
The Alberta Seniors and Community Supports department provides information about financial, health-related, and protective services for seniors. This webpage lists the contact information for regional offices. Or call the Alberta Supports Contact Centre Toll-free in Alberta: 1-877-644-9992, Monday to Friday 8:15 a.m. to 4:30 p.m.
Alberta Works helps unemployed people find and keep jobs, employers meet their need for skilled workers, Albertans with low incomes cover their basic costs of living. They offer services in different ways through: Employment Services, Employment and Career Resources,Training Supports, Alberta Job & Career Fairs., Workforce Partnerships, Income Support, and Health Benefits.
This webpage describes the types of information that can be provided and offers a web form for submitting a question.
This webpage provides an instant messaging (chat) window and link to submit a question by e-mail; or you can call 403-220-8895
. Reference service is available to the University of Calgary community, to visitors to the University community, and to the Southern Alberta community at large.
This webpage provides links to ask a question by chat service or e-mail or you can call 780-492-4174.
Get support, information or referrals. The Bullying Helpline is available 24 hours a day. Talk anonymously with trained staff/counsellors.
Call or text 310-1818; online chat
The Calgary Chinese Community Service Association is an ethnocultural community service agency. CCSA offers four core programs: Children and Youth, Integration and Civic Engagement (ICE), Health Program, and Legal Program. Their Law and Advocacy Program is funded by the Alberta Law Foundation and provides a range of services including: basic legal information and referrals, Commissioner for Oaths and Notary, a free legal outreach clinic. and free Wills & Estates Document Drafting Services (CCCSA provides free drafting services for Personal Directives, Enduring Powers of Attorney, and Wills for low-income seniors (ages 65+). Asset screening will be conducted for eligibility. and will and estate documents drafting services.)
The Central Alberta Women’s Outreach Society provides basic needs and emotional support for individuals as well as providing education and support in specific areas such as domestic violence, family law, and the effects of crisis on families. To speak with a domestic violence support worker, call 1-866-347-2480.
Service Canada offers single-window access to a wide range of Government of Canada programs and services. For general enquiries call toll-free 1 800 O-Canada (1-800-622-6232), Monday to Friday from 8:00 a.m. to 8:00 p.m., your local time. In addition, this web page provides contact information for a variety of specific programs and services.
The Distress Centre offers a main crisis and addictions line as well as specialty phone lines providing crisis intervention and information and referral services 24/7, 365 days a year. Short-term crisis counseling is also available in person. 24 hour Crisis Line 403-266-4357.
For information about Alberta Employment Standards call the province-wide toll-free line 1-877-427-3731 or in the Edmonton calling area dial 780-427-3731. The web page provides a form to submit a question or concern online.
This service is offered by the Government of Alberta, Family Violence Prevention Unit. Trained staff can help get you to safety and give you information on supports and financial aid.
If you think someone you know is experiencing family violence, reach out by calling or texting the Family Violence Info Line at 310-1818, toll-free 24/7, or using the confidential online chat. Phone services are available in more than 170 languages.
gThis section of the Government of Alberta: Family Violence website is dedicated to the prevention of family violence and bullying. The page provides activities and resources to help prevent family violence and domestic violence, and support healthy relationships.
Get mental health support across Canada for kids, teens and young adults. Also serving 2SLGBTQIA+ youth. Available 24 hours a day.
Call 1-800-668-6868
tel:1-800-668-6868
Text CONNECT to 686868
Chat online https://kidshelpphone.ca/urgent-help
The Office of the Public Guardian (OPG) provides decision-making mechanisms for individuals who are unable to make personal, non-financial decisions for themselves. The OPG does this through the Personal Directives Act, the Adult Guardianship and Trusteeship Act and the Mental Health Act. The OPG also administers the Personal Directives Registry and the Adult Guardianship and Trusteeship Registry.
The Support Network is located in Edmonton, Alberta, and provides community information services, crisis intervention, and suicide prevention. Its help lines are free, anonymous, confidential, and available every hour, every day. Help is also available in person and online. 24-Hour Distress Line: 780-482-HELP(4357)
The WRC helps Alberta workers through advocacy, a Casework Program, and Public Legal Education. If you need help with an employment issue, the WRC is ready to help.
