Asking a Question

The following services answer questions by phone, internet chat or e-mail. Some provide general information while others are limited to specific topics.

Kids Help Phone

Get mental health support across Canada for kids, teens and young adults. Also serving 2SLGBTQIA+ youth. Available 24 hours a day.

Call 1-800-668-6868

tel:1-800-668-6868

Text CONNECT to 686868

Chat online https://kidshelpphone.ca/urgent-help

Jurisdiction: Alberta
Child Abuse

Alberta Civil Liberties Research Centre – Ask a Question

The Research Centre undertakes research on contemporary civil liberties and human rights issues that are of concern to Albertans.The Centre responds to members of the public who call with questions about civil liberties and human rights.  They receive hundreds of calls every year, and provide information or refer callers to other resources.

Jurisdiction: Alberta
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Calgary Chinese Community Service Association

The Calgary Chinese Community Service Association is an ethnocultural community service agency. CCSA offers four core programs: Children and Youth, Integration and Civic Engagement (ICE), Health Program, and Legal Program. Their Law and Advocacy Program is funded by the Alberta Law Foundation and provides a range of services including: basic legal information and referrals, Commissioner for Oaths and Notary, a free legal outreach clinic.  and free Wills & Estates Document Drafting Services (CCCSA provides free drafting services for Personal Directives, Enduring Powers of Attorney, and Wills for low-income seniors (ages 65+). Asset screening will be conducted for eligibility. and will and estate documents drafting services.)

 

Jurisdiction: Alberta
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Alberta Works

Alberta Works helps unemployed people find and keep jobs, employers meet their need for skilled workers,  Albertans with low incomes cover their basic costs of living. They offer services in different ways through: Employment Services, Employment and Career Resources,Training Supports, Alberta Job & Career Fairs.,  Workforce Partnerships, Income Support, and Health Benefits.

Jurisdiction: Alberta
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Alberta Courts – Court and Justice Services (CJS)

Court and Justice Services (CJS) provides administrative support to all the courts within the province, including electronic legal information services through Alberta Law Libraries.

CJS offer: legal information services for the public on court procedures and legal services options; assistance with locating and filling out court forms; referrals to other community legal services, as well as dispute resolution services for child support, family and child medication, conflict intervention, family mediation, and civil mediation. 

Jurisdiction: Alberta
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Central Alberta Women’s Outreach Society (Red Deer)

The Central Alberta Women’s Outreach Society provides basic needs and emotional support for individuals as well as providing education and support in specific areas such as domestic violence, family law, and the effects of crisis on families. To speak with a domestic violence support worker, call 1-866-347-2480.

Jurisdiction: Alberta
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Office of the Public Guardian and Trustee (Alberta)

The Office of the Public Guardian (OPG) provides decision-making mechanisms for individuals who are unable to make personal, non-financial decisions for themselves. The OPG does this through the Personal Directives Act, the Adult Guardianship and Trusteeship Act and the Mental Health Act. The OPG also administers the Personal Directives Registry and the Adult Guardianship and Trusteeship Registry.

Jurisdiction: Alberta
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Family Violence Prevention (Alberta)

gThis section of the Government of Alberta: Family Violence website is dedicated to the prevention of family violence and bullying. The page provides activities and resources to help prevent family violence and domestic violence, and support healthy relationships.

Jurisdiction: Alberta
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The Support Network

The Support Network is located in Edmonton, Alberta, and provides community information services, crisis intervention, and suicide prevention. Its help lines are free, anonymous, confidential, and available every hour, every day. Help is also available in person and online. 24-Hour Distress Line: 780-482-HELP(4357)

 

Jurisdiction: Alberta
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Family Violence Info Line

This service is offered by the Government of Alberta, Family Violence Prevention Unit. Trained staff can help get you to safety and give you information on supports and financial aid. 

If you think someone you know is experiencing family violence, reach out by calling or texting the Family Violence Info Line at 310-1818, toll-free 24/7, or using the confidential online chat. Phone services are available in more than 170 languages.

Jurisdiction: Alberta
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Contact Service Canada

Service Canada offers single-window access to a wide range of Government of Canada programs and services. For general enquiries call toll-free 1 800 O-Canada (1-800-622-6232), Monday to Friday from 8:00 a.m. to 8:00 p.m., your local time. In addition, this web page provides contact information for a variety of specific programs and services.

Jurisdiction: Canada/Federal
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Alberta Seniors Information Services

The Alberta Seniors and Community Supports department provides information about financial, health-related, and protective services for seniors. This webpage lists the contact information for regional offices. Or call the Alberta Supports Contact Centre Toll-free in Alberta: 1-877-644-9992, Monday to Friday 8:15 a.m. to 4:30 p.m.

Jurisdiction: Alberta
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211 Alberta

211 is an easy to remember three-digit telephone number that connects callers to a full range of social, health, government and community services (including some legal services). In Alberta, the 211 service is currently (Nov. 2010) being delivered to residents of Calgary, Chestermere, Cochrane, Edmonton, Parkland County, Leduc and Strathcona County.

 

Jurisdiction: Alberta Resources
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