Communications and media

Resources about legal topics related to transmitting information including radio, television, film, the press, publishing, telecommunications, and the internet.

Commissioner for Complaints for Telecommunications Services (CCTS)

The Commissioners office assists Canadians in resolving issues about their television service providers. If a Canadian cannot resolve a complaint with a communications service provider – regardless if it is a television service provider, Internet service provider, wireless service provider or telephone service provider – the CCTS will become the single point of contact for obtaining a resolution. All licensed television service providers will have to become members of the CCTS by September 1, 2017.

 

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National Do Not Call List (DNCL)

The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls. If you are a consumer you can choose to reduce the number of telemarketing calls you receive by registering your residential, wireless, fax or VoIP telephone number on the National DNCL. You can also file a complaint about telemarketing calls. Call toll-free 1-866-580-DNCL (1-866-580-3625)

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