Contracts

These online videos are provided by the Alberta Community Crime Prevention Association and cover a range of topics such as gangs, drugs and a number of different types of fraud.

The Consumer Bill of Rights outlines the protections that consumers have when buying goods or signing contracts.

The Time Share and Points-Based Contracts and Business Regulation under the Consumer Protection Act(CPA) sets out the rules for businesses selling time share.

In Alberta, most companies that sell products door-to-door must be licensed under the Consumer Protection Act and the Direct Selling Business Licensing Regulation. Door-to-door sales people sell everything from encyclopedias and magazines to home improvements. If a contract is signed in person,negotiated or concluded away from the seller’s usual place of business, it is considered a direct sale.

The Consumer Investigations Unit (CIU) of ServiceAlberta is responsible for Alberta’s consumer protection and tenancy laws. This infosheet explains how to file a consumer complaint with Service Alberta and when an investigation maybe opened, as well as other options available to consumers.

Insurance-related information on floods, wildfires, voluntary sector, property insurance, complaints and preparing for emergencies.

This tipsheet provides information to help Albertans protect themselves from being an unwilling participant in mortgage fraud. If you are going to invest in real estate, make sure you are using a licensed mortgage broker who is registered under the Real Estate Act in Alberta.

The Time Share Contracts Regulation under the Consumer Protection Act has been expanded to include the sale of points-based time share contracts. This tipsheet provides information if you offer, solicit, negotiate or conclude a traditional time share or points-based time share contract in Alberta.

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. See also: Canadian Legal FAQs on Alberta consumer protections at https://www.law-faqs.org/alberta-faqs/consumer-law/

This is a guide on how to buy products and services in Alberta and contains information about your consumer rights. You will need to buy certain items and you will need to use certain services as you settle into as you start your new life in Alberta.

A deferred payment plan happens when arrangements are made for a debt to go unpaid until sometime in the future. This publication provides an overview of the ins and outs of a deferred payment plan and what it means to the consumer.